Branch Office Administrator

Job Description

Transaction coordinators are the point of contact for agents and brokers. They ensure listings are inputted correctly, documents are signed, and dates are not missed. This position is ideal for someone who has an eye for small details and likes to be busy!

Key Responsibilities:

  • QC’ing all files for all documents, signatures, and required fields
  • Send out welcome letter to clients, cooperating agents, attorneys, lenders and transactions coordinators
  • Remind agents of important dates and make sure deadlines are met
  • Check on files with lenders and attorneys weekly to make sure closings are on track
  • Get final ALTA’s and CD’s to make sure commissions and transactions fees are correct
  • Final QC to make sure all documents are in for compliance
  • Cross train with the on-boarding coordinator
  • Keep all agent E&O accounting up to date
  • Mange questions on transactions and agent help via Slack and Workplace by Facebook
  • Make sure office is presentable at all times
  • Input new listings
  • Greet clients and Offer Refreshments
  • Assist Agents with form corrections, tracking down commission checks
  • Creating Facebook Ads

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