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The Onboarding Specialist is the first point of contact when Agents are joining the CanZell, and is responsible for serving our Agents throughout the onboarding process. In this Onboarding Specialist position, attention to detail, ability to follow through processes, and building relationships are the KEY ingredients to our team’s success. The ideal candidate is an extremely detail-orientated person who thrives in a fast-paced business environment, working independently to meet deadlines, coordinating with multiple leaders and has a supportive and approachable communication style. The Onboarding Specialist must be punctual, maintain excellent attendance, conduct themselves in a professional manner, must be able to trouble-shoot and problem solve on their own, be flexible and responsive, have the ability to prioritize and multi-task, must have superior oral and written communication skills, must be able to look ahead pro-actively turning moments of ‘down time’ into productive time, and always be mindful of how their behavior and interactions reflect on the Department, their Supervisor(s), and the company as a whole.
Onboarding Specialists may be responsible for, but not limited to, the following: